THE UK'S 1ST WHICH? APPROVED PERSONAL ALARM SERVICE
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How will a personal alarm help you?

It’s a disturbing fact that 1-in-3 people over 65 will have a fall this year[1]. Falls can have a long-term effect on confidence, impacting independence and mobility.

A Taking Care Personal Alarm will help you remain independent by providing a way to get help, day or night, in any emergency. Research has shown that having a personal alarm reduces overall hospital admissions in older adults by 50% and by 44% where admissions were due specifically to falls[2].

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The UK's 1st Which? Approved personal alarm service

Personal alarms approved service

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By submitting this form, you are giving Taking Care (PPP Taking Care Ltd) and AXA UK companies, that is AXA Insurance UK Plc, AXA Health Ltd, AXA PPP healthcare Ltd and AXA PPP healthcare Group of companies permission to use the information supplied to contact you by email, phone or post with relevant information. You can withdraw your consent whenever you want by contacting Taking Care.

How does our personal alarm service work?

Not everyone has family or friends who live nearby and can respond in an emergency, or you may not want to rely on them.
A personal alarm can help anyone who wants to continue leading an independent and active life, not just the elderly or vulnerable.

1

Alarm

An alarm call is triggered by the monitored personal alarm to
our 24-hour Emergency
Resolution Team

2

Customer service

The alarm call will be quickly answered by our UK-based Emergency Resolution Team

3

Radio

The highly trained Emergency Resolution Team will speak with the alarm user through the alarm equipment and decide what action to take

4

Helping

Help will arrive from a loved one or the emergency services

Trusted by our alarm users and their families

Our customers rate us as ‘excellent’ on Trustpilot. Read what they have to say about the Taking Care Personal Alarm Service.

Squares

I had been shaken by the realisation that I needed help in leading a more secure life at home. The advice and support from Taking Care was invaluable and has given me the confidence to be brave and more relaxed with this new quality of life.

I am recommending them to all my nervous emerging-from-lockdown friends. Their patience and kindness have been exemplary. Thank you so much.

Mrs Hilary Sage

Squares

I can't recommend them enough. They have been great at providing my Mum with support when she needs it.

Staff always lovely and my Mum says they have lovely calming voices as she has pressed the buzzer a few times.

Kerry Mitchell

Squares

On the occasion when my father sadly fell and broke his hip during the night, I received the SOS call within moments from an operative who appeared genuinely concerned and interested in my Dad's welfare.

I highly recommend their service and consider the costs they charge to be very reasonable, considering the excellent service they provide and the reassurance it gives.

Tim D

Squares

A prompt, efficient and friendly service provided to our mother over the years. Very pleased to recommend.

Paul

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